FAQ
Good questions
Everything people ask us.
Is it real wood?
TERRA is real solid wood — each plank cut from species like eucalyptus, pine and paulownia, every piece unique. LOFT is high-density engineered wood with a premium decorative melamine finish, built for consistent, architectural slat walls. We name every material exactly as it is.
Can I really install it myself?
Yes — that is the whole point. Four moves: measure, cut, peel & stick, press. You will need a circular or miter saw for the cuts; everything else is household-basic. See the full installation guide.
How much should I order?
Each LOFT box covers 2.73 m²; TERRA boxes cover 0.93 m². Multiply your wall width by height, add 10% for cuts, and round up — the box calculator on every panel page and in the install guide does it for you.
Can I see it before I commit?
Please do. Order a sample, hold it against your wall in your own light, and decide with the wood in your hand. Sealed boxes can be returned within 30 days with a flat $65 fee covering return shipping and processing; exchanges are free. Full conditions on our Returns page.
What tools do I actually need?
For LOFT: measuring tape, level, a compact circular saw or miter saw (a jigsaw also works), masking tape for the cut line, and a J-roller. For TERRA: tape, level, ruler and square, a cutter or saw depending on the wood, gloves and goggles, and a J-roller. TERRA planks also need 72 hours to acclimate in the room before you start.
Can panels come off if I move or I rent?
They can be removed, but the adhesive is industrial double-sided tape rated for 10 years — it behaves like wallpaper on the way out. Expect to patch and repaint the wall afterwards. If you are renting, check with your landlord before installing.
Still curious? Touch the answer.
Most questions disappear the moment the sample is in your hand.
















